Single Point of Contact
Wisent operates with a Single Point of Contact (SPOC) management structure for a range of facility services. This provides vendor consolidation opportunities and reduces the administrative and operational complexity derived from the need to manage multiple vendor relationships which are often disconnected from one another.
Wisent provides simplified and clear access by your organization to all of the resources they require, saving time and allowing them to focus on their core objectives. The efficiencies gained through this structure eliminate the need for duplicate processes across the Administrative, Operational and Production areas of your business.
Shared Best Practices
Regardless of the type of business you are engaged in, you operate out of a facility that requires some level of management. Wisent’s strength is our ability to understand the common challenges inherent in the management of any facility, while still identifying and providing unique solutions to the distinct needs of each facility. This allows us to service the facilities of a very diverse client base that spans all industry sectors.
The practical knowledge gained by servicing multiple industries allows Wisent to implement shared best practices and innovative solutions, leveraging our broad experience to assist you in successfully managing your facility.
Performing a comprehensive site assessment allows Wisent to design a program that best meets the needs of our clients, encompassing all aspects of the operation of the facility inclusive of material inputs, internal processes and output streams. The standard industry approach does not deviate from customer to customer even though the needs of each facility can be quite diverse. The old adage “When your only tool is a hammer, everything looks like a nail” is an unfortunate reality in today’s world of facilities management. Wisent draws upon an extensive toolkit of broad resources to build customer specific programs that enhance efficiency and maximize value.
We Build Partnerships
Developing a strong understanding of your business in a cooperative partnership allows us to anticipate your needs and provide a higher level of service. We allocate a comprehensive set of skilled resources to each client, which allows us to become more involved in the day-to-day operations of your facility, gain knowledge of your business and work toward the achievement of shared goals. Our Active Management model facilitates the reallocation of our clients’ resources, allowing your employees to focus on their core objectives.
We believe strongly in proactive management vs. reactive damage control. By providing support to your team, recognizing and fixing small problems before they become larger issues, and identifying opportunities for improvement, we can directly impact your bottom line through labour and operational efficiencies and cost avoidance.